As Community Manager for Recall, you will be the day-to-day manager and primary point of contact for our token holder community, ensuring excellent communication, smooth operations, and sustained engagement across all community channels. You will be responsible for maintaining an active, well-informed token holder base through exceptional organizational skills and consistent, high-quality community management that de-risks complaints and builds long-term trust.
Job listings
You will join CIBC’s Chat & Social Media Contact Centre team, playing a key part in supporting the Contact Centre strategic objectives. You will ensure an optimal client experience when using our online and mobile banking channels. You will be responding to customer inquiries, complaints, guidance and trouble shooting.
$157,590–$185,400
USD/year
Build and lead the teams that respond to users across Reddit, X, LinkedIn, and wherever else crypto conversations happen. Every public support interaction is seen as a brand moment, working with the Comms team to ensure Coinbase speaks with one voice: clear, empathetic, credible, and aligned to values. This role is for someone who thrives in high-visibility, high-stakes environments, and who sees every customer interaction as an opportunity to reinforce our mission.